R77 Casino Privacy Policy

1 Introduction

Welcome to R77 Casino. We believe your privacy is a fundamental right. This Privacy Policy explains how R77 Casino collects, uses, stores, and protects your personal information.

Using our platform means you agree to this Privacy Policy, so please read it carefully before registering. The R77 Casino Privacy Policy is built in accordance with international data protection standards and GDPR guidelines.

This policy applies to the R77 Casino website, mobile app, and all other digital services — wherever you interact with us.

2 Information We Collect

R77 Casino collects certain personal information to provide you with our services. This information is gathered in two ways — what you provide directly, and what is automatically collected while you use the platform.

Information you provide directly:

• Full name and date of birth — for identity verification.
• Email address and mobile number — for communication and account security.
• National ID or passport details — required for KYC verification.
• Payment details such as bKash, Nagad, or bank account numbers.
• Residential address — required for regulatory purposes.

Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Activity logs on the platform — pages visited and time spent.
• Information collected through cookies and tracking technologies.
• Gaming history and transaction records.

3 Purpose of Data Use

R77 Casino uses your information only for defined and legitimate purposes. Your data is never used for unrelated activities.

• Account Management: To support registration, login, and account security.
• Payment Processing: To process deposits and withdrawals and to prevent financial fraud.
• Customer Support: To resolve your questions and complaints promptly.
• Regulatory Compliance: To comply with the requirements of international gaming licenses and financial regulatory bodies.
• Platform Development: To analyze your experience and improve our services.
• Promotional Communications: To send you information about new offers and bonuses, with your consent.
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.

4 Data Retention & Security

R77 Casino employs industry-leading technology to keep your data secure. Our servers are hosted in internationally certified data centers with 24/7 security monitoring.

Our Security Measures:

• SSL/TLS Encryption: All data transmitted to the website is secured with 256-bit encryption.
• Database Encryption: All stored data is kept in encrypted form.
• Two-Factor Authentication (2FA): An extra layer of protection for account access.
• Regular Security Audits: Regular third-party penetration testing.
• Access Controls: Only authorized personnel have access to sensitive information.
• Firewall & DDoS Protection: Active measures in place to prevent cyberattacks.

Your data is retained for as long as your account remains active, and for up to 5 years thereafter in accordance with regulatory requirements.

5 Sharing Data with Third Parties

R77 Casino never sells your data. However, in certain specific circumstances, necessary information may be shared with trusted third parties:

• Payment Processors: bKash, Nagad, banks, and other financial service providers — to process transactions.
• Identity Verification Services: Licensed verification agencies to complete the KYC process.
• Game Software Providers: Data required for live casino and slots games.
• Legal & Regulatory Authorities: Government or licensing authorities to meet legal obligations.
• Fraud Prevention: Relevant authorities for cybersecurity and anti-money laundering compliance.

All third parties operate under strict confidentiality agreements and may use data only for specified purposes. R77 Casino regularly reviews the data protection practices of each partner.

6 Cookie Policy

R77 Casino uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and support the site's core functionality. Without these, the platform will not work properly.
• Performance Cookies: To analyze which sections of the site are used most.
• Functional Cookies: To remember your preferred language and settings.
• Marketing Cookies: To show you relevant offers based on your interests — subject to your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

7 Your Rights

Under the R77 Casino Privacy Policy, you have several important rights over your own information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete data be corrected.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured format.
• Right to Object: You may object to marketing communications or certain types of data processing.

8 Protection of Minors

R77 Casino strictly does not serve anyone under the age of 18. Collecting or storing data from minors is against our policy.

If we become aware that a minor has opened an account, that account will be closed immediately and all associated data will be deleted. Parents and guardians are encouraged to monitor their children's online activity.

9 Policy Updates

R77 Casino may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes indicates your acceptance of the updated policy.

The "Last Updated" date at the bottom of this policy will always reflect the latest revision. We recommend visiting this page regularly.

10 Contact

For any questions or concerns about the Privacy Policy, please reach out to R77 Casino's support team. Our Bengali-speaking team is available around the clock to assist you.

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Usually within 24 hours